This Privacy Policy (“Policy”) sets out the privacy practices for Ek Sanatan Puja ("Ek Sanatan", "ESP", "we", "our", or "us"), with regard to collection, use, disclosure, storage, transfer and protection of the Personal Information (defined hereunder) of the customers, users, vendors, employees, service providers, and any person (“You/you” or “Your/your”) accessing or using Our online website, mobile applications, and related services, (“Platform”).
We respect your privacy and are committed to protecting your Personal Information. This Privacy Policy explains how we collect, use, store, process, disclose, and protect your information when you access or use our Platform, and ensure that your Personal Information is accessed in compliance with the Digital Personal Data Protection Act, 2023, and any other legislation/framework which may be applicable (“Applicable Law”).
Our goal is to provide a safe, transparent, and trusted digital experience while enabling devotees worldwide to access our authentic Sanatan Dharma services.
This Policy along with Terms of Use applicable to the Platform, governs Your use and access of our Platform and Our services. It also explains Your rights in relation to Your Personal Information and the process to contact Us in case of any grievance.
By providing your consent to this Policy and/or accepting the Terms of Use, You expressly agree to the collection, storage, use, and transfer of your Personal Information as set out in this Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using and accessing this Website.
We reserve the right to review/update this Privacy Policy from time to time to make sure it is up to date. Please note that this Privacy Policy is subject to change at any time without notice. Where we are required to notify you of any changes to this Privacy Policy, we shall make reasonable efforts to send such notification through your registered email address, or any other contact details provided by you. However, if such notification is not received due to reasons beyond our reasonable control, including but not limited to your blocking our communications, incorrect or outdated contact details, technical issues, device-related problems, network failures, or similar circumstances, such non-receipt shall not invalidate the effectiveness of the revised Privacy Policy. To make sure you are aware of any changes, please review this Policy periodically.
For the purpose of this Policy Personal Information, shall mean any information that can either itself identify you as an individual ("Personally Identifying Information") or that can be connected to you indirectly by linking it to Personally Identifying Information. Please note that usage of the term Personal Information in this Privacy Policy includes Personally Identifying Information, wherever appropriate, as defined under the Digital Personal Data Protection Act, 2023 and/or any other legislation/framework which may be applicable.
As a visitor, you can browse/visit our Platform to find out more about our Platform/Us/Our products and services. You are not required to provide us with any Personal Information as a visitor only. However, when you visit the Platform, we collect and store certain information to improve security, analyze trends and administer the Platform with a view to assist us in improving customer experience, in the form of cookies. You can always manage/control your cookies preferences through your devices settings. We use this information to evaluate traffic patterns on our Platform so that we can make it more useful to our visitors.
We collect your Personal Information when you register with us, when you express an interest in obtaining information about us or our products and services, when you participate in activities on our Platform or otherwise contact us. Such collection/processing of your Personal Information may arise, when you access Our Website, Android Application, iOS Application, Customer Support Services, WhatsApp Communication, Email Communication, AI Astrology Services, Temple Booking Services, Chadhava & Donation Services, Prasad Delivery, E-Store Purchases, Membership & Subscription Services or any Future digital services introduced by Ek Sanatan Puja.
We will only collect and process your Personal Information, with your consent, where required under the Applicable Law, if we have a lawful reasons for doing so, such as:
In some cases, we may also have a legal obligation to collect Personal Information from you. This may be necessary to protect your vital interests or those of another person (for example, to prevent payment fraud or verifying your identity.)
Our primary goal in collecting your Personal Information is to provide you a safe, efficient, smooth, and customized experience. We also use your Personally Identifiable Information together with other information to help us better understand our users and to improve the content and functionality of our Platform along with our products and services offered to you. The information we learn from you helps us personalize and continually improve your experience at our Platform.
We collect information about you and your use of our service, your interactions with us as well as information regarding your computer or other device used to access our service. This information includes your activity on our Platform, such as search queries; details of your interactions with customer service, the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings; device IDs or other unique identifiers, device and software characteristics (such as type and configuration), connection information, statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information, information collected via the use of cookies, web beacons and other technologies.
We do not track your activity across third-party websites, nor do we engage in targeted advertising based on behavioural tracking, unless you have provided express consent for the same. Any profiling activity is carried out using appropriate technical and organisational measures to ensure accuracy, fairness, transparency, and protection of your Personal Data.
All collection, storages, usage transfer of your Personal Information as set out in this Policy is done only in accordance with Applicable Laws.
When you visit our Platform, as part of a purchase or opt for our services, registering on our Platform, or you communicate with us for support, grievance redressal, technical help, or feedback submissions, we may collect a variety of Personal Information that you voluntarily provide to us via one of our contact forms, via a chat or phone session, as per the following scenarios:
Depending on the services you use, we may collect the following categories of information:
When you register or use our Platform, we may collect:
To facilitate temple services, we may collect information such as:
This information is collected solely to facilitate the requested religious services. We restrict access to this information to the personnel and Temple Partners directly involved in fulfilling the relevant Puja, and we do not use it to build behavioural or advertising profiles.
All Live Pujas conducted through the Platform are recorded for your reference and viewing. By booking a Live Puja, you consent to such recording and to our retention and delivery of the recording to you as part of the completion updates for that service.
Where required for Live Puja participation, video consultations, or similar interactive features, the Platform may request permission to access your device camera or microphone. Such access will occur only with your permission and solely for the requested functionality.
If you request Prasad or purchase products through our E-Store, we may collect:
This information is used only for order fulfilment and delivery. Please note that the item dispatched following a Puja is a complimentary Bhakti Box and does not constitute the actual Prasad offered during the Puja.
Payments made through the Platform are securely processed by authorised third-party payment gateway providers.
We may receive limited transaction information such as:
However, we do not store your debit card, credit card, UPI PIN, CVV, net banking credentials or other sensitive financial information.
If you use a feature that requires payment of a fee, options like NEFT, or Card will appear. In case of payments via credit or debit card, you will be redirected to registered payment gateways such as Pay U, and other such registered gateways. You may store and save your payment details like card numbers with the gateway. Please note that payment gateways may store this information for fraud prevention and transaction processing, but this data is not shared with us. We do not have access to or store any sensitive card details on our servers, only the last 4 digits of your card for reference. All transactions are encrypted and processed securely by the payment gateway providers.
When you access our Platform, certain technical information may be collected automatically, including:
This information helps us improve platform performance, troubleshoot technical issues, and maintain security.
With your permission, we may collect approximate location information to:
You can disable location permissions at any time through your device settings.
When you contact us through customer support, we may collect:
This information helps us resolve your queries and improve our services.
H. Information to enable us to check and verify your identity, e.g., your date of birth, mark-sheets, Passport/Aadhar/Voter ID details.
If you are a vendor, contractor, or other third-party service provider engaged by us, we may collect and process such Personal Information as you provide and as is necessary for establishing, managing, or performing the relevant contractual relationship in accordance with Applicable Law.
can use technologies such as cookies, clear gifs, log files, and flash cookies for several purposes, including to help understand how you interact with our Platform and services, to provide a better experience.
You will not receive any promotional or marketing communications from us unless you have explicitly opted in, and you may withdraw your consent or opt out at any time.
By accessing or using the Platform and providing your Personal Information, you acknowledge and expressly consent to the collection, storage, processing, use, and transfer of your Personal Information in India, irrespective of your nationality, country of residence, or location from which you access the Platform. You further acknowledge and agree that your Personal Information shall be processed in accordance with this Privacy Policy, subject to any mandatory requirements of Applicable Law.
Before or at the time we collect any Personal Data from you, we will provide you with a clear and accessible notice of this Policy. You are required to review and understand this Policy prior to providing any consent, including the types of data collected, the purposes of such collection, the manner of use and sharing, the duration of retention, your rights under the Applicable Laws and the process to exercise those rights. Your provision of consent after viewing this notice shall constitute your informed acknowledgment that this Privacy Policy governs the collection, use, storage, and processing of your Personal Data by us.
We collect Personal Information in a variety of ways depending on how you interact with the Platform and the Services:
Information You Provide - We collect Personal Information that you voluntarily provide to us while accessing or using the Platform. This includes information provided when you create an account, book a Puja or other religious service, submit Sankalp or other ritual-related details, purchase products through the Platform, subscribe to memberships or other offerings, contact our customer support team, participate in surveys, contests, promotional campaigns, or otherwise communicate with us. Depending on the Services availed, such information may include your name, contact details, address, payment-related information, and any religious or ritual preferences or details voluntarily provided by you for the purpose of facilitating the requested services.
Information Collected Automatically - When you access or use the Platform, certain information is collected automatically through cookies and similar technologies. Such information may include your IP address, browser type, device information, operating system, application usage data, pages visited, session information, performance and diagnostic data, and other technical information that helps us operate, secure, and improve the Platform.
Information Received from Third Parties - We may receive limited Personal Information from trusted third-party service providers engaged in connection with the Services, including payment gateway providers, courier and logistics partners, analytics providers, authentication service providers, and marketing partners, where permitted by applicable law. Such information is received only to the extent necessary to facilitate the Services requested by you, improve the Platform, process transactions, or comply with applicable legal and regulatory obligations.
We process your Personal Information only for lawful purposes and to the extent necessary for providing and improving the Services offered through the Platform.
Your Personal Information is primarily used to facilitate the Services requested by you, including processing Puja bookings, arranging temple rituals and religious ceremonies, coordinating with priests and temple authorities, processing Chadhava and donations, delivering Prasad and other products, fulfilling orders placed through the e-store, and providing AI-powered astrology or other spiritual services offered on the Platform.
We also use your information to create and manage your account, authenticate your identity, enable secure login, maintain your profile, administer memberships and subscriptions, and otherwise manage your relationship with us.
Where applicable, your information is processed to facilitate payment transactions, verify payments, generate invoices, process eligible refunds, prevent fraudulent or unauthorized transactions, and maintain appropriate financial records.
We may communicate with you regarding your use of the Platform and the Services, including by sending one-time passwords (OTPs), booking confirmations, order updates, Prasad dispatch notifications, service reminders, customer support communications, security alerts, and important updates relating to your account, the Platform, or this Privacy Policy. Where required under Applicable Law, we may send promotional communications, newsletters, festival campaigns, marketing offers, or updates regarding our Services only with your consent, and you may opt out of such communications at any time in the manner specified therein.
We also use Personal Information to understand user preferences, analyse usage trends, improve the functionality, security, and performance of the Platform, develop new features and services, personalise user experience where appropriate, troubleshoot technical issues, and maintain the quality of our Services.
Additionally, we may process your Personal Information where necessary to detect and prevent fraud, misuse, unauthorized access, or other unlawful activities, protect the security and integrity of the Platform, investigate complaints or suspicious activity, enforce our Terms of Use and other policies, and comply with our legal, regulatory, contractual, and statutory obligations.
If you are an employee, we use your Personal Information for additional purposes of payrolling and recording attendance, deduction of taxes, payment of remuneration, providing employee benefits (including making contributions to the provident fund, procuring medical insurance, etc.).
If you are a vendor/supplier, we use your Personal Information and for the purposes including but not limited to making payments and deducting taxes.
The Platform and the Services are intended for use by individuals who are legally capable of providing consent under applicable law. Where a user is below eighteen (18) years of age, access to or use of the Platform shall be undertaken only with the involvement, supervision, and consent of a parent or lawful guardian, to the extent required under applicable law.
The user, and where applicable, the parent or lawful guardian, shall be responsible for ensuring that the use of the Platform by a child complies with applicable law and that any Personal Information relating to such child is provided only with the requisite parental or guardian consent. We do not independently verify the age of users or the authority of any person providing such consent and shall be entitled to rely upon the information and representations provided to us.
We do not knowingly collect or process Personal Information from children in a manner prohibited by applicable law. If we become aware that Personal Information relating to a child has been collected or processed without the requisite consent, or otherwise in contravention of applicable law, we shall take reasonable steps to suspend further processing and delete or anonymise such information, unless its retention is required under Applicable Law.
We value your trust and do not sell, rent, or otherwise disclose your Personal Information to third parties for their independent marketing purposes. We share your Personal Information only to the extent necessary to provide the Services, comply with applicable legal obligations, enforce our rights, or for other legitimate purposes as set out in this Privacy Policy.
We may share your Personal Information with our authorised temple partners, priests, and other personnel involved in facilitating the religious services requested by you. Such information may include your name, Sankalp details, Gotra (where voluntarily provided), prayer preferences, booking details, and any other information reasonably required to perform the requested Puja or religious offering. We endeavour to disclose only such information as is necessary for the performance of the relevant service.
Where you make payments through the Platform, your payment-related information may be shared with authorised payment gateway providers, banks, and payment processing partners for the purposes of processing transactions, verifying payments, preventing fraudulent transactions, facilitating refunds, and complying with applicable banking, financial, and regulatory requirements. Such payment service providers process your information in accordance with their respective privacy policies and Applicable Laws.
Where delivery of Prasad, religious offerings, or products purchased through the Platform is requested, we may share the recipient's name, delivery address, contact details, and relevant order information with our courier, logistics, and delivery partners solely for the purpose of completing such deliveries.
We may also engage trusted third-party service providers to assist us in operating, maintaining, securing, and improving the Platform and the Services. These service providers may provide cloud hosting, analytics, messaging, customer support, communication, infrastructure, email delivery, security monitoring, and other technology-related services. Such service providers are authorised to process Personal Information only on our behalf, subject to appropriate contractual confidentiality and security obligations, and only to the extent necessary for providing their services.
We may disclose your Personal Information where such disclosure is required under applicable law or is necessary to comply with a legal obligation, judicial order, regulatory direction, or lawful request from a governmental authority, or where necessary to establish, exercise, or defend legal rights, investigate suspected fraud or unlawful activities, or protect the rights, property, safety, security, or integrity of the ESP, our users, temple partners, or other third parties.
While we exercise reasonable care in selecting service providers and require them to maintain appropriate safeguards for the protection of your Personal Information, certain third parties process your Personal Information independently in accordance with their own legal obligations and privacy practices. Accordingly, we shall not be responsible or liable for any act, omission, breach, or default attributable solely to such third parties. Nevertheless, where we become aware of any incident affecting your Personal Information, we shall take commercially reasonable steps to assist in investigating the matter and coordinating with the relevant third party, to the extent reasonably practicable and permitted by applicable law.
We retain your Personal Data only for as long as required to provide you our services or to meet legal and regulatory obligations. Where processing is based on your consent (including personalisation), data will be retained only until such consent is withdrawn. Once no longer required, we will delete or anonymise the data, unless a longer retention period is mandated by Applicable Law.
Users can request deletion/modification of their data by contacting support at privacy@eksanatanpuja.com. Upon such a request, we will delete/modify the user’s data from our systems, unless and until the retention is categorically required under Applicable Law. Old or unused accounts will be periodically reviewed, and any unnecessary personal data will be securely deleted in accordance with applicable law, including for the purposes of complying with legal or regulatory obligations, completing pending transactions, maintaining financial or audit records, resolving disputes, preventing fraud, or protecting the security and integrity of the Platform.
We may also periodically review inactive or unused accounts and securely delete or anonymise Personal Information that is no longer required for the purposes for which it was collected, subject always to applicable legal and regulatory retention requirements. Deletion of your account may result in the permanent loss of access to your booking history, memberships, preferences, and other account-related information.
If a user revokes our Platforms’ access to their Google data (e.g., via Google Account settings), we will no longer access their data and will delete any previously stored data within 30 days unless legally required to retain it.
We shall undertake our best efforts to take reasonable security safeguards to protect the Personal Information collected via both online and offline means, through various measures such as by using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration, using firewalls and data encryption, physical access controls to our data centers and information access authorization controls. Only user passwords and Mobile Personal Identification Number (MPIN) are encrypted in 64-bit encryption and stored because generally users use the same password on multiple sites, to prevent any kind of theft, piracy, or unauthorized access. We have standard SSL certification which basically helps us create a secure connection between our server and user to render any information or action. If you believe your account has been abused or hacked, please contact us by sending us an email at support@eksanatanpuja.com, and we shall make appropriate efforts to address the same within 24 hours.
We do not sell, transfer, disclose, or rent your Personal Information to third parties for their marketing purposes without your explicit consent and we only use your information as described in this Policy. We view protection of your privacy as a very important community principle. We understand clearly that you and your Personal Information is one of our most important assets.
We store and process your Personal Information on computers located in India only that are protected by physical as well as technological security devices. We use third parties to verify and certify our privacy principles. If you object to your Personal Information being transferred or used in this way, please do not accept this Privacy Policy and cease the use of our website and/or services.
Under no circumstances, we rent, trade, transfer or share your Personal Information that we have collected with any other person for any purpose other than as laid herein, without your consent. We reserve the right to communicate/disclose your Personal Information to any third party that makes a legally compliant request for its disclosure, provided that such disclosure shall be promptly notified to you.
In the event of any personal data breach, we will notify the Data Protection Board (created under the DPDP Act, 2023) within 72 hours or at the earliest possible, of becoming aware of the breach. We will take all reasonable measures within our control to contain the breach, identify its cause, and implement corrective actions to prevent recurrence.
We transfer cookies, which are small files containing a string of characters, to your IP address, giving the browser distinct identification, to keep track of the user’s preferences. Furthermore, these files also help in logging-in faster and they act as a mechanism to determine user trends. The data thus retrieved from the user’s IP address, enables us to enhance our offers, including but not limited to more content in areas of greater interest to most users.
Our Website/Platform uses "Cookies" to identify the areas of our Website/Platform that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the Content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personal Information in Cookies.
Non-essential cookies and tracking tools will be used only after you have given your explicit consent.
Cookies are used to essentially, remember your preferences; keep you signed in; improve website performance; analyse traffic and usage; enhance security; personalise content and recommendations.
To facilitate the Services and enhance your experience on the Platform, we may engage trusted third-party service providers and integrate with third-party applications, including payment gateway providers, courier and logistics partners, cloud hosting providers, analytics providers, customer support platforms, communication service providers, authentication providers, mapping services, and social login providers (where enabled). These service providers process your Personal Information only to the extent necessary to provide services on our behalf and are contractually required to maintain appropriate confidentiality and security safeguards.
We may also engage agents, contractors, and subcontractors to assist us in providing the Services, including processing payments, fulfilling Puja bookings and product deliveries, maintaining our technology infrastructure, monitoring Platform performance, administering communications, providing customer support, conducting surveys, and preventing fraud or other unlawful activities.
The Platform may use Artificial Intelligence ("AI") and other automated technologies to provide and improve certain features and Services, including AI-generated astrology reports, horoscope insights, Kundli analysis, numerology recommendations, Vastu guidance, spiritual content recommendations, customer support assistance, and personalised service suggestions. Such outputs are generated based on the information voluntarily provided by you and are intended solely for informational, devotional, and spiritual purposes. They do not constitute medical, legal, financial, psychological, or other professional advice. Where appropriate, we endeavour to maintain reasonable human oversight over AI-enabled Services.
In the event of a merger, acquisition, corporate restructuring, business transfer, or sale of assets, your Personal Information may be transferred as part of such transaction, subject to the recipient entity processing such information in accordance with applicable law and implementing privacy safeguards substantially consistent with this Privacy Policy. Where required under applicable law, we shall notify you of any material changes affecting the processing of your Personal Information.
The Platform may also contain links to third-party websites, applications, or services that are not owned or controlled by us. Your use of such third-party platforms shall be governed by their respective privacy policies and terms of use. We do not control and are not responsible for the privacy, security, content, or practices of such third-party platforms, and we encourage you to review their policies before interacting with them or providing any Personal Information.
Except as expressly set out in this Privacy Policy or as required by applicable law, we do not sell or otherwise disclose your Personal Information to third parties for their independent marketing purposes without your consent.
It is open for you to customize our usage of your personal information to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account.
If you do not wish to receive marketing communications from us, you can unsubscribe from the link in the email you would receive or change your communication preferences or indicate your communication preferences. You can also reach us via chat, WhatsApp, call or email to block promotional communication to you, by our contact information provided herein.
The Platform contains copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of ESP. All rights, including all intellectual property rights, in this Platform are owned by or licensed to us. Any use of this Platform or its contents, including copying or storing it or them in whole or part, other than for your own lawful personal, non-commercial use is prohibited without our permission. You are prohibited from modifying, copying, distributing, re-posting, transmitting, displaying, printing, publishing, selling, licensing, creating derivative works or using any content available on or through our Platform for commercial, public or any other purposes whatsoever.
You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. You may download / print / save copyrighted material for your lawful personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material without the express permission of ESP is permitted. If copying, redistribution, or publication of copyrighted material is expressly permitted by us, then no changes in or deletion of author attribution, trademark legend or copyright notice shall be made.
You acknowledge that you do not acquire any ownership or licensing rights by downloading copyrighted material. All trademarks displayed on Platform or affiliated platforms are the property of ESP and are protected by law. These marks are not considered public property, even if publicly visible. In cases where a trademark is used under license from another owner, we retain exclusive rights to its use unless explicitly stated otherwise.
We do not have any express burden or responsibility to provide you with indications, markings, or anything else that may aid you in determining whether the material in question is copyrighted or trademarked or protected under other applicable law. You shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission.
As a data principal, you have the following rights with respect to your personal data:
All requests under this section will be acknowledged and responded to within 72 hours of receipt. To exercise any of these rights, please contact our Data Protection Officer.
You agree and acknowledge that Your right to access, modify and/or withdraw Your consent to provide Personal Information as mentioned above may be denied or limited by us, as may be required under any applicable law, law enforcement requests or under any judicial proceedings.
We do not warrant that the Platforms, its servers, or email sent by us or on our behalf are virus free. We will not be liable for any damages of any kind arising from the use of this Platform, including, but not limited to compensatory, direct, indirect, incidental, punitive, special, or consequential damages, for any loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties.
Subject to your consent, where required under Applicable Law, we may send you promotional and marketing communications relating to our Services, including information regarding festival campaigns, special Pujas, memberships, spiritual content, product launches, new features, promotional offers, and other updates that may be of interest to you. You may withdraw your consent or opt out of receiving such promotional communications at any time by using the unsubscribe option available in our communications, updating your notification preferences (where available), or contacting our customer support team. Withdrawal of consent shall not affect the lawfulness of any processing carried out prior to such withdrawal.
In order to provide and administer the Services, we may communicate with you through SMS, WhatsApp, email, push notifications, telephone calls, or any other mode of communication permitted under Applicable Law. Such communications may include one-time passwords (OTPs), booking confirmations, payment receipts, Puja reminders, live Puja updates, Prasad dispatch notifications, customer support responses, security alerts, and other important service or account-related notifications. These communications are necessary for the provision of the Services and, to the extent permitted under Applicable Law, may continue to be sent notwithstanding your decision to opt out of promotional or marketing communications.
We may disclose your Personal Information where required or permitted under Applicable Law, including to comply with legal or regulatory requirements, enforce our Terms of Use, protect our rights, investigate fraud or security incidents, respond to lawful governmental requests, or prevent harm to the Company, our users, or the public. We may also share your Personal Information with our affiliates, internal teams, and trusted third-party service providers, agents, and contractors on a need-to-know basis for the purpose of providing the Services, provided that such recipients are subject to appropriate confidentiality and data protection obligations.
If you have any questions, concerns or complaints regarding this Privacy Policy or the processing of your personal information, you may contact our Data Protection Officer.
We aim to acknowledge privacy-related requests within 48 hours and endeavour to resolve them within 15 business days, subject to the nature and complexity of the request.
We will only process your Personal Data where you have provided free, specific, informed and unambiguous consent, in accordance with Applicable Law. Such consent will be sought separately for each purpose of processing, and shall not be bundled with acceptance of any other terms or conditions.
Your consent will be taken at every stage where any new category of Personal Data is required or where the purpose of its use changes. We will share your Personal Data with third parties or partners only where you have expressly permitted us to do so.
At any time, you may withdraw your consent through the account settings or by submitting a request to our Data Protection Officer; however, in the event consent is withdrawn, we may be unable to provide some or all portions of the services that rely on such data.
Acceptance of our Terms of Use is a separate requirement for accessing and utilising our Website and products. If you do not agree to the Terms of Use and/or do not provide the required consents, we may not be able to offer you access to certain features or services.
We may at any time modify the Terms of Use or this Privacy Policy of our Website with any prior notification to you. Your continued use of the Platform after the revised Privacy Policy becomes effective constitutes your acceptance of the updated Policy.
Contact Us. For any questions regarding this Privacy Policy or your personal information, you may contact us at:
Website: www.eksanatanpuja.com
Registered Office: Ek Sanatan Puja Private Limited, 10th Floor, LKS House, Opposite Sindhi Society, Chembur, Mumbai 400-071
Governing Law. This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India, subject to applicable law.
By accessing or using the Ek Sanatan Puja Platform, you acknowledge that:
Version: 1.0
Last Updated: 24.07.2026
Ek Sanatan Puja Private Limited. All Rights Reserved.
Privacy Policy
