Devotee Support & Contact Details

Ek Sanatan Puja is a faith-tech platform that connects devotees with verified temples and experienced priests across India. Through our platform, you can book authentic pujas, participate in live rituals, make temple donations, receive prasad, and stay connected to your faith from anywhere in the world.

Simply choose your preferred temple and puja, provide the devotee details (name, gotra, and sankalp if applicable), complete your booking, and our partnered temple will perform the ritual on your behalf. Depending on the service, you may also receive a recording link, photos/videos, and prasad delivered to your address.

Yes. We partner only with verified temples and authorized temple trusts or representatives. Every temple undergoes a verification process before being listed on our platform.

Yes. For personalized pujas, the priest will perform the ritual in your name (Sankalp) using the details you provide during booking, in accordance with the traditions followed by the respective temple.

Absolutely. You can book pujas for family members, friends, or loved ones by entering their details while booking the puja under "Book for someone else".

Yes. You can contribute to participating temples through our secure chadhava system. Chadhavas are optional services opted by the devotees while scheduling a puja.

Yes. All payments are processed through trusted and secure payment gateways using industry-standard encryption to protect your financial information.

Yes. For eligible pujas, blessed prasad can be delivered to your registered address. Delivery timelines may vary depending on the temple's location and courier services.

We are working towards expanding international delivery. Availability depends on the type of prasad, customs regulations, and the destination country.

Cancellation and rescheduling depend on how close the booking is to the scheduled ritual and the temple's policies. Please refer to our Refund & Cancellation Policy or contact our support team for assistance.

In rare circumstances such as temple closures, festivals, or unforeseen events, the puja may be rescheduled. We will notify you promptly and provide suitable alternatives wherever possible.

Once the ritual is performed, you will receive a confirmation through Whatsapp or email. Where applicable, supporting photos, videos, or live-stream recordings will also be shared.

No. Rituals, traditions, and procedures may vary from temple to temple and across different regions of India. Our platform respects and preserves the authentic practices followed by each temple.

Yes. You can browse our partner temples, explore the available pujas, and choose the temple that holds personal or spiritual significance for you.

Our dedicated support team is available to assist you with bookings, payments, delivery updates, or any other queries. You can reach us through the Contact Us page, email, or WhatsApp support.

Yes. We value your privacy and handle your personal information in accordance with our Privacy Policy. Your details are used only for processing your booking and providing our services.

Yes. We welcome partnerships with temples across India. If you represent a temple or trust, please contact our partnerships team to learn more on +91 9619030111 or email to us at info@eksanatanpuja.in

Ek Sanatan Puja is built around three principles: authenticity, convenience, and devotion. We aim to connect devotees with genuine temple rituals while making it simple for families across the world to participate. From submitting your sankalp to receiving puja updates, prasad, and eligible certificates, we strive to make your devotional experience meaningful, transparent, and convenient.